Quality Control & Fraud Lead

We are seeking a highly skilled and strategic Quality Control & Fraud Lead to serve as the subject-matter expert driving content review, catalog integrity, compliance, and fraud prevention within our music distribution platform. As a systems thinker with deep expertise in music metadata standards, copyright, and digital content fraud, you will design and scale processes that safeguard our catalog and revenue while influencing cross-functional teams to elevate operational excellence. This pivotal role focuses on maintaining quality and platform trust by proactively detecting and mitigating fraudulent activity across our catalog, contracts, and distribution workflows.

This hybrid position is based in either our New York City or Los Angeles, CA office, with 4 days in-office and 1 day remote.

• Architect and implement scalable, best in class quality control and fraud prevention processes tailored to high-volume music content and metadata operations.
• Lead comprehensive audit and validation of artist agreements, music contracts, and distribution rights to ensure full compliance and mitigate risks.
• Develop advanced monitoring systems and investigative protocols to detect and respond to metadata anomalies, content misrepresentation, streaming fraud, and other irregularities.
• Collaborate strategically with cross-functional teams to drive alignment on fraud prevention, quality assurance, and release readiness.
• Serve as the authoritative source on music metadata standards (ISRC, UPC, label copy) and distribution platform policies, informing strategic decisions and operational improvements.
• Provide expert analysis and reporting on catalog integrity, fraud trends, and compliance metrics to senior leadership and stakeholders.
• Design and maintain comprehensive documentation, SOPs, and training materials that support quality control and fraud mitigation initiatives.
• Stay ahead of industry trends, regulatory changes, and emerging fraud tactics to continuously evolve our quality and compliance frameworks.

• 5+ years’ experience in quality control, fraud prevention, or trust & safety roles within music distribution, DSP, or digital content platforms.
• Proven expertise in designing and scaling fraud detection programs and compliance review workflows.
• Deep knowledge of music metadata (ISRC, UPC, label copy), copyright, music licensing, and digital platform policies.
• Strong analytical skills with a track record of identifying and mitigating complex fraud risks in digital content ecosystems.
• Experience reviewing and auditing music contracts, licensing agreements, and rights management.
• Exceptional communication skills with the ability to influence and collaborate across multiple teams and leadership levels.
• Meticulous attention to detail coupled with strategic thinking to balance immediate operational needs with long-term quality assurance goals.
• Self-motivated, proactive, and capable of independently driving initiatives to completion with minimal oversight.