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Second City Prints Seeks Director of E-Commerce

Position Type: Full Time
Location: Batavia, IL

Second City Prints Seeks Director of E-Commerce

Second City Prints is a boutique merchandise management company for the music industry. We are in search of a new Director of E-Commerce to join our fast-growing company located in Chicago's western suburbs. Our company has grown 100-200% four years in a row, and we are in need of a Director of E-Commerce to help us to continue servicing some of the largest artists and management companies in the music industry. Our employees enjoy competitive salaries, huge growth opportunities, medical, vision, and life insurance plus a company retirement plan with a company match!


-4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experience
-Music/Entertainment industry experience highly preferred
-Experience with platforms such as Limited Run, Shopify, Bandcamp, Amazon, and Shipstation highly preferred
-Proven ability to effectively motivate, develop, and manage employees. Our culture is a critical part of our success.
-Experience with building or improving inventory management, order deadline management, and warehouse management systems and processes
-Strong project management and continuous improvement skills
-Highest levels of integrity and ethics
-Strong sense of urgency, attention to detail, and follow-through
-Working knowledge of Operations Management
-Demonstrated leadership and strong interpersonal skills
-Excellent problem-solving and analytical skills
-High-energy individual with a strong work ethic
-Proficiency with Excel

Job Duties:

-Train and develop teammates for career progression and learning
-Create training programs for internal fulfillment positions
-Drive continuous improvement to safety, efficiency, cost, organization, and delivery while growing and expanding capabilities within the warehouse
-Develop and maintain a safe work environment
-Ensure correct staff workload & planning using data
-Responsible for achieving all operational goals set down by senior management
-Mentor staff to increase productivity and efficiency
-Develop warehouse programs to keep staff efficient and motivated
-Ensure customer satisfaction by efficient handling of customer orders & delivery
-Develop and implement a barcode inventory management system
-Develop and maintain locations of merchandise within the inventory management system
-Management of fulfillment staffing needs
-Management of employee reviews & employee progressive discipline documentation
-Cost negotiations with all major carriers such as USPS, DHL, etc.
-Purchasing all supplies needed for warehouse
-Tracking of employee performance and productivity in monthly metrics
-Follow direction from internal Web Account Management team regarding firm due dates



-Health insurance
-Dental insurance
-Vision insurance
-Retirement plan
-Paid time off
-Relocation assistance

Job Type: Full-time

Pay: Negotiable based on experience

Reply To: [email protected]